FAQ

FeelingSo Remote FAQs

1. How do I download FeelingSo Remote?

- FeelingSo Remote is available for iOS and Android. Click [here]to download the version you need. You can also find it on the iOS App Store or Google Play Store.

2. Which devices work with this app?

- FeelingSo Remote is compatible with:

- iOS devices running iOS 15.0 and later

- Android devices running Android 8.0 and later (with Bluetooth 4.0 enabled)

3. What toys work with this app?

- All FeelingSo toys are compatible with the FeelingSo Remote app.

4. How do I connect my toy to my phone?

1. Press and hold the toy's button to turn it on. A light will begin flashing to indicate it is on.

2. Turn on your phone’s Bluetooth. Open FeelingSo Remote and tap the connection icon in the upper right corner.

3. Tap [+] to search for the toy. Once found, tap “Done”. The toy’s light will stay on to indicate it is connected. Your toy can now be controlled by the FeelingSo Remote app.

5. I’m being asked for my pairing code to connect via Bluetooth. What is the pairing code?

- Do not try to pair the toy through your phone’s Bluetooth settings. Follow the connection instructions above; a pairing code is not required.

6. How many toys can I connect at a time?

- You can connect multiple toys to one device, but the app can synchronously control up to 3 toys.

7. Can I connect a toy to two different devices at the same time?

- No, each toy can only be connected to one device at a time.

8. Why does the app need to access my phone's storage, camera, microphone, etc.?

- These permissions are required to enable the app’s features. You can choose to deny these permissions, but some features will be unavailable without them.

9. Do my partner and I both need an account?

- Yes, both of you need to create separate accounts and add each other as friends to use long-distance control.

10. How far away does it work?

- FeelingSo toys can be controlled from any distance as long as both devices have Wi-Fi or a 4G/5G data connection. Learn how to set it up [here](#).

11. Does it work if my partner doesn’t have a toy?

- Yes, your partner can control your toy through the FeelingSo Remote app without having a toy themselves. Both need an account and a stable internet connection.

12. How can I find friends?

- Join our forum or other online communities on Discord or Reddit to find friends.

13. Can my friends see each other?

- No, only you have access to your friend list; they cannot see each other.

14. How do I delete a contact?

- iOS: Swipe left on the contact’s name and tap "Delete".

- Android: Long press on the contact and tap “OK” on the prompt.

15. How can I block a user?

- For a new friend request: Tap "Decline" and select "Yes" when asked if you want to block the person.

- For an existing contact: Go to the "Settings" tab in the chat window and enable the "Block this contact" option.

16. How can I unblock a user?

- From the Long Distance tab, tap the icon in the top left corner, choose “Blocked”, select the user you wish to unblock, and disable the “Block this contact” toggle switch.

17. How do I delete my account?

- Log in to our website, click on “My Account” at the top right corner, and select “Delete Account” under the My Profile section.

18. What does “Sticky to top” mean?

- Enabling this option keeps your chat with that user at the top of the Long Distance tab.

19. How do I program my toy?

1. Connect your toy and tap “Edit”.

2. Tap “Pattern Play--Create Mode” to adjust the maximum vibration and/or add custom patterns, then tap “Save”.

20. Can I change the toy's name in my phone's settings?

- The toy’s name cannot be changed in your Bluetooth settings, but you can change it in the app by tapping “Edit” underneath the toy’s name after connecting it.

21. Can I change my account email address?

- For security reasons, the email address associated with your account cannot be changed. You can delete your current account and create a new one.

22. What does “Firm Update” mean?

- Firmware updates improve Bluetooth connectivity. To update, tap the “Firm Update” icon and follow the instructions. If the icon is not visible, your toy is already up to date.

23. Can I connect with a mobile device while my partner uses a computer?

- FeelingSo Remote is available on iOS and Android. Both you and your partner can connect using these devices.

24. Can my partner control my toy(s) if they are in another state/country? Does it work if they don’t have toys?

- Yes, your partner can control your toy(s) from any distance as long as both of you have a stable internet connection and the FeelingSo Remote app. They don’t need to have a toy to use the Long-Distance Control options.