Shipping FAQ

Hassle-free returns. 30-day postage paid returns

Hassle-free returns. 30-day postage paid returns

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Shipping FAQ

FAQs on Shipping and Delivery

1. What are the shipping methods and shipping times?

- Shipping methods and times vary by region. More details will be available when you select your country during checkout.

2. Can we choose a specific carrier?

- Unfortunately, we cannot select a specific carrier for final delivery. Our shipping partner chooses from various carriers, so please keep this in mind when ordering.

3. How can I check my order status?

- Log into our website and navigate to "My Account" at the top right corner. You can view your order status on your dashboard.

4. Why didn’t I receive my tracking number?

- Once your order is marked as shipped, it is being processed by our shipping partner. You will receive a tracking number from them soon.

5. Can I change my order address?

- We cannot change shipping addresses after an order is placed. Orders will be shipped to the address provided during checkout.

6. Is the packaging discreet?

- Yes, we ship your order in discreet packaging. The exterior will be a plain brown box with no identifying marks. Inside, there will be another discreet box containing your product.

7. Do you ship to my country?

- During checkout, you can see a list of countries we ship to. If your country is not listed, it means we currently do not ship there due to slow shipping times, high costs, or customs issues.

+86 18102942172

Support@feelingso.com

Monday to Friday 10:00am – 5:00pm

Company：Guangzhou Pinai Technology Co.,Ltd., Guangzhou (CN)
Address:Room C68, Building D, 302, Area A, No. 55, Maicun North, Huadi Avenue South Road, Liwan District, Guangzhou,510000

+86 18102942172

Support@feelingso.com

Monday to Friday 10:00am – 5:00pm

Company：Guangzhou Pinai Technology Co.,Ltd., Guangzhou (CN)
Address:Room C68, Building D, 302, Area A, No. 55, Maicun North, Huadi Avenue South Road, Liwan District, Guangzhou,510000

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